For Diego, Every Day Is Take Your Dog to Work Day

Diego in front of a computer, looking at the screen, with his paws on the keyboard.
In recognition of National Take Your Dog to Work Day, which occurred on June 26, we’re celebrating our hard-working K-9 colleague — Diego, UC San Diego Police Department’s therapy dog.

By now, this two-year-old, floppy-eared Labrador Retriever hardly needs an introduction. Diego has been stealing the hearts of students, staff, faculty and patients since he reported for duty last year. As a therapy dog, Diego provides immeasurable support not only to our police officers, but also the campus community.

But what sets him apart from our four-legged friends at home? Diego’s handler, police officer Emma Dart, talks about why Diego is uniquely qualified to work here.

What sets a therapy dog's training apart from the training most dogs receive?

Training a therapy dog involves much more than basic obedience. While many dogs can learn commands, successful therapy dogs must also possess the right temperament and personality to engage positively with people. 

Diego completed extensive testing and training designed to build his confidence in crowded and noisy environments. Together, we worked through challenges such as elevators and balloons while also teaching fun skills like shaking hands and posing for selfies. Throughout his training, however, Diego’s greatest strength has always been his genuine desire to be with people.

What are Diego’s daily tasks?

Diego’s tasks include providing comfort not only to our police officers at the station, but also to the greater campus community. When critical incidents occur on campus, Diego can respond as a resource to those affected.
Diego poses behind a UC San Diego motorcycle with his front paws on the seat.
How does Diego help those dealing with challenging situations?

The simple presence of a dog in a room of people who have been subjected to a traumatic experience significantly changes the mood and atmosphere. His calm demeanor provides a positive focus during difficult moments. Breathing is regulated and slowed, racing minds calm and shaky hands can focus on feeling Diego’s smooth coat. Diego offers a comforting, nonjudgmental presence to those who need support. 

Research indicates that interacting with a therapy dog can trigger the release of hormones such as oxytocin and serotonin, which may help reduce stress and improve overall mental well-being. The attention, affection and companionship therapy dogs provide can offer meaningful benefits to individuals experiencing trauma, anxiety or other mental health challenges.

Why are dogs the best animal for this kind of work?

Dogs hold a special place in our human hearts. They love unconditionally and strive to please wholeheartedly. Some of these dogs find themselves in “doggy careers,” performing their responsibilities with dedication, enthusiasm and often a wagging tail. And, of course, they’re not just suited to working in law enforcement. Hundreds of thousands of dogs across the U.S. work important jobs, ranging from guiding the blind to assisting with search-and-rescue operations.

Whether they serve as therapy dogs, guide dogs, search-and-rescue dogs, or simply beloved companions at home, dogs enrich our lives in countless ways. They may never fully understand the impact they have on us, but we can certainly show our appreciation with a few extra pets, kind words and perhaps a well-deserved treat.
Two photos of Diego, one wearing a graduation cap and another in front of a fountain.
To close with a few lighthearted questions:

Does he get a lunch break?

Diego does get a lunch break. Often, he enjoys playing a game of fetch outside before cruising the tabletops in the breakroom for any leftovers from co-workers.

Is he allowed to nap on the job?

Yes! After spending time out and about, he likes to take a snooze in the car or under the desk while his human co-workers continue to push through the day.

Is he a “regular” dog when he goes home? Does he eat toilet paper rolls?

Once the vest comes off, Diego is just like a regular dog. He is very goofy at home and enjoys messing with his older brother after a long day at work. Diego does not eat toilet paper rolls but loves to de-stuff any plushy toys he can get his paws on.

When will Diego retire and what’s on the horizon for him then? 

Diego can work within his "doggy career" for approximately six to eight years. When Diego retires, I plan to adopt him from the department and give him a well-deserved life of relaxing with days on the beach and swimming in the ocean.