Becca and Katie have emerged as true leaders, guiding their crew towards their goals and transforming the Box Office into a well-oiled machine. These two Supervisors are role models of the exceptional service standards House of Blues Cleveland Crew aimsto provide consistentlye.

From delegating taskspreciselyn to ensuring each Crew Member is empowered to shine, Becca and Katie have mastered the art of teamwork. Their ability to extract and share vital information with different departments has streamlined operations and fostered a culture of collaboration that keeps everyone on the same page. Their dedication to gathering VIP package details showcases a level of care that goes beyond expectations, leaving a lasting memory for House of Blues (HOB) Cleveland's valued patrons. Early mornings and late nights are no match for these two, who meticulously complete paperwork before and after the curtains close. Not only that, but their willingness to lend a helping hand to other departments, assisting them with reports and challenges, is a testament to their selflessness and versatility.

Becca and Katie are not just your average tech-savvy troubleshooters. They have taken the new scanner systems by storm, mastering them easily and ensuring that everything runs like a dream. They're like the gatekeepers of the venue, allowing a steady stream of Guests to come through without a hitch. But that's not all they're good at. These two are also artists of positivity. Their energy is infectious, and their support is unwavering. They have a talent for uplifting the entire crew, creating an environment where everyone feels valued, inspired, and ready to take on the world.

House of Blues Cleveland Box Office crew is beyond fortunate to have them leading the charge.