The shuttle departs promptly at the scheduled time. Please be a the designated area 5-10 minutes prior to departure. Shuttle operates on a “first come first serve” bases. Seats are limited. Neither Crown City nor your hotel will be held responsible for any missed pickups or getting off at the wrong location. No reimbursement for alternative transportation. Groups of 10 or more may not use the shuttle. Smoking, food or drinks are prohibited at all time. Luggage other than handbags or strollers is not allowed on the shuttle. Pets are prohibited from riding the shuttle unless they are ADA assistance animals. Due to heavy traffic shuttle may have possible delays. Contact the dispatcher if shuttle is delayed more than 20 minutes. Handicap services should schedule 24 hours prior. Any questions or concerns should be directed to 407-908-0357 or email@example.com.