Dealer Resource Center

Quick Reference Guides

 Comprehensive Guides and Videos

User Management

  • Dealer User Management and Roles          PDF           Video

Orders and Shipments

  • Placing and Viewing Orders          PDF          Video
  • Product Search and Filters            PDF          Video
  • My Part Numbers                          PDF
  • Bulk Ordering                                PDF           Video
  • Delivery Forecast                          PDF
  • MCR Discount Process                 PDF
  • Order Price Simulation                  PDF
  • Shipments                                     PDF

Delivery Receipts

  • Creating a DR - Firestone National Accounts         PDF           Video
  • Creating a DR- Commercial                                    PDF           Video
  • Creating a DR - Transfers                                       PDF           Video
  • Creating a DR - OTR                                              PDF           Video
  • Creating a DR - Government Accounts                  PDF           Video
  • Searching for Delivery Receipt                              PDF            Video

Warranty Claims

  • Warranty Claims                 PDF           Video

Invoices and Disputes

  • Invoices and Disputes - Bill To                  PDF             Video
  • Invoices and Disputes - Ship To                PDF             Video

Statements

  • Statements                           PDF           Video                        

Reports

  • Order Status Report                                      PDF          Video
  • Delivery Receipt Reporting                           PDF          Video

Guides de Formation en Français

Cliquez sur l'icône ci-dessous pour accéder à la page de ressources en français

Credit Release Number Process:

Email USFleetCredit@bfusa.com and include the below information. Click here for an excel file of required information. Important note: Emails must include Credit Release Number Request" as the subject line. 
  • Credit Release Number (Bridgestone use only)
  • Servicing Dealer Customer Name
  • Servicing Dealer Contact name
  • Customer Name
  • Bridgestone Customer Ship-To Account Number
  • New Tire Quantity
  • Retread Tire Quantity
  • Delivery Date 
  • DR Number  
Have more time? Check out the additional training and videos.
Don't have access to My Bridgestone Education Network?  Reach out to your Bridgestone Account Representative.

More Questions About TreadNet?


Click here for more information in requesting support, or send an email to support.treadnet@bfusa.com
  TreadNet Support
Phone: 800.523.6366 opt. 2