Smart Decisions Have a Deep & Lasting Impact
By John V. Mock, Division Director of Market Development – North
When I am in the field working with many of our ATP’s, it is not uncommon for us to discuss the business side of the CRT equation. Things like Revenue Conversion %, Trailing Twelve Months (TTM) Chair Builder Complete (CBC) Orders and Dilution Rates, YTD Revenue and how this not only impacts our book of business, but also the personal impact it can have.
While I can carry on a conversation about how smart decisions can have a positive impact personally and professionally…I am nowhere close to being an expert. Thankfully, NSM has a solid team of people whose focus is providing more opportunities for increased impact through COGs savings, program development, and detailed order review.
If you did not guess who this team is, it’s our Supply Chain Team! DO NOT PASS GO, DO NOT COLLECT $200.
Supply Chain is a multi-disciplined arm of NSM that negotiates pricing contracts with the manufacturers in order to generate the best opportunity to provide the most clinically appropriate equipment for our ATPs to deliver to our clients. These opportunities are then crafted into programs, such as the Product Profile, in order to provide a guide to the best path for financial success.  
Understanding the importance of high/increasing Profile Compliance and its relation to higher margins (and therefore higher profitability), allows for ATPs to generate increased margins.
Here you will find links to important information that will assist in making more informed decisions when selecting the best equipment for our clients.
You can also find important communication related to product updates and spotlights, manufacturer information, shipping details, and timely product selection news.
“We should lead with Profile options when doing an evaluation and we should think about the financial health of the organization when possible. Improving our ranking % will allow NSM to realize an improvement in margin without compromising client need.”
The Margin Center of Excellence – Here To Help (per the WNSM page)
The Margin Center of Excellence’s main objective is to guide ATPs through product selection and overall margin management. The Margin COE is currently looking at every power chair, manual chair under 65%, ADLs under 20%, and any negative margin order.
They conduct an overall order audit looking at product selection, coding, cost, and detail accuracy. The main goal is to help ATPs navigate through the funding world while choosing the most clinically appropriate and margin friendly products. The COE also works closely with the funding specialist on coding accuracy and price bundling to make sure we are booking the appropriate revenue.
If you would like to explore how to increase conversion rate coupled with improving margin percentage benefits NSM, your branch, and you personally please reach out to your Regional Area Director to review your book of business.
Thank you,
Johnny V.
Supplier Product Spotlight Corner
Sunrise Empulse R20
The Empulse R20 is the only true power-assist device designed to support caregivers. It provides an extra boost of power to improve the user’s overall lifestyle by increasing accessibility. The Empulse R20 supports the caregiver pushing the wheelchair, making uphill, downhill, and long trips more manageable, while having zero detrimental impact when self-propelling. This dynamic device is designed to outlast the competition, boasting an impressive range that can be easily extended with additional batteries. Whether you’re traversing city streets or exploring new terrain, the R20 effortlessly navigates various terrains, including climbing curbs. With the Empulse R20, you can enjoy greater independence and freedom to explore your surroundings with ease. 
Things you should be aware of if/when recommending/providing the Quickie Empulse
  1. It can be found in MA under Quickie Power (as opposed to Manual)
  2. it has limited application 
  3. There is no HCPC code for it
  4. It is almost exclusively a private pay cash sale only item – no standard payer reimbursement
  5. There is no discount opportunity for the cash sale of it as the manufacturer discounts on it are limited.
Click here to learn more.

Rifton Hygiene Toileting System
Hygienic, simple, and affordable, the Rifton Hygiene Toileting System (HTS) promotes the positioning which is ideal and natural for effective toileting. Meanwhile, its versatility and simplicity – usable on, over, and off the toilet, no tools required – makes the lives of the caregivers better too!
Overall Dimensions:
  • Key User Dimension: user’s overall height
    • Small HTS: 30 – 46”
    • Medium: 42 – 56”
    • Large: 50 – 74”
Click here to learn more.

Merits Ultra HD power wheelchair with the Articulating Foot Platform
Merits Health Products, Inc. is proud to feature the Ultra HD power wheelchair with the Articulating Foot Platform. With a capacity of 450 lbs, the Ultra HD features outstanding maneuverability for a heavy-duty midwheel drive chair with a sturdy 4-post seat design, tool-free battery access and comfortable front and rear suspension. Adjustable seat width 20-24-inches and depth of 16-22-inches for a custom fit. The Ultra HD had fixed back angles: 90°, 95°, 100°, 105° and 110°.
Scan the QR code to the right with your cell phone to learn more.

Drive Medical First Class School Chair
The First Class School Chair is designed to enhance a child’s learning by providing the postural support they need to take on a school day. The metal frame construction combined with high-grade vinyl seating makes it ideal in any setting offering easy to wipe surfaces and multi-user friendly. Equipped with a height adjustable seat depth and flip-up armrests allows for built in growth while the seat belt provides pelvic support and maintains proper hip positioning. If additional postural support is needed, a variety of accessories are available to meet those needs including hip guides, multi-axis headrest, and footrests. Accessories also include mobility legs and a tray allowing the  First Class School Chair to be adapted for any educational and interactive activity. 
Click here to learn more.



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